Our Privacy Policy

Privacy Policy of the Plackowska Planners Store
https://plackowska.pl
("Store")

We care about your privacy and want you to feel comfortable while using our services. Below, we provide the most important information about how we process your personal data and the use of cookies on our website. This information has been prepared in accordance with the General Data Protection Regulation (GDPR).

1. Personal Data Controller

The Personal Data Controller is:
MARLENA KATARZYNA PLACKOWSKA, an entrepreneur running a business under the name Marlena Plackowska GRAPHIC STUDIO, registered in the Central Register and Information on Business Activity maintained by the Minister responsible for economic affairs and the Central Register and Information on Business Activity.
NIP: 6772446408, REGON: 384272407
Address: ul. Walentego Roździeńskiego 20, 42-480 Poręba, Poland
If you wish to contact us regarding the processing of your personal data, please email us at: sklep@plackowska.pl

2. Your Rights

You have the right to request:

• Access to your personal data, including obtaining a copy of your data (Article 15 GDPR or, if applicable, Article 13(1)(f) GDPR).
• Rectification of your data (Article 16 GDPR).
• Erasure of your data (Article 17 GDPR).
• Restriction of processing (Article 18 GDPR).
• Data portability to another controller (Article 20 GDPR).

You also have the right to:

• Object at any time to the processing of your data:
  • For reasons related to your particular situation – to processing of your personal data based on Article 6(1)(f) GDPR (i.e., for our legitimate interests), including profiling (Article 21(1) GDPR).
  • If personal data are processed for direct marketing purposes, including profiling, to the extent that the processing is related to such direct marketing (Article 21(2) GDPR).

Contact us if you wish to exercise your rights. You can also express your objection to the use of cookies (which you can read about below) via the appropriate settings in your browser.

If you believe that your data is being processed unlawfully, you can file a complaint with the President of the Personal Data Protection Office.

3. Purpose of Data Processing

We collect and process your personal data primarily to:

• Process your orders and provide digital products (such as planners, printables, and files).
• Send you links to the products you have purchased.
• Send email notifications related to your order, such as confirmation and delivery of download links.
• Provide customer support, answer your inquiries, and handle returns or refunds.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent (for example, when subscribing to our newsletter).
• The necessity of processing for the performance of a contract (for example, when processing your order).
• Our legitimate interest in conducting business and providing customer support.

5. Types of Data We Collect

We may collect the following types of personal data:

• Name
• Email address
• Shipping and billing address (if applicable)
• Payment information (through secure payment processors)
• IP address (for fraud prevention and security)

6. How We Use Cookies

Cookies are small text files stored on your device. We use cookies to:

• Enhance the functionality of our website.
• Analyze website traffic and user behavior.
• Improve the user experience (e.g., by remembering your preferences).

You can manage your cookie preferences in your browser settings. If you do not want cookies to be stored on your device, you can disable them, but this may affect some features of the website.

7. How We Protect Your Data

We take appropriate technical and organizational measures to ensure the security of your personal data, including encryption and secure payment processing.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined above, for example, to complete your purchase or to comply with legal obligations.

9. Data Transfers

Your data will not be transferred outside the European Economic Area (EEA). However, if this becomes necessary in the future, we will ensure that appropriate safeguards are in place to protect your data.

10. Third-Party Providers

We may use third-party service providers to assist in processing payments and managing customer orders. These providers are obliged to protect your data and only use it for the purposes outlined in our agreement with them.

Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information
If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at:
Email: sklep@plackowska.pl
Phone: +48 504 634 844

By purchasing digital products from our store, you agree to the terms outlined in this privacy policy.